Effective Business Writing and Communications

Archive for June, 2010

Businesses need proper communication to be successful. If there is not proper communication, then misdirection and chaos will spread. Consumers may also not want to do business there because they want to feel like they can trust companies and miscommunication does not bring trust.

Communication comes is several forms. A few examples of written communication are emails and memos. Phone calls and meetings are the most popular examples of oral communication.

Telephones allow for oral communication. Finding the right phone and company for your business will take a lot of research and time, but it is worth it. There are two large companies competing against each other and they are Avaya and Cisco.

High quality phones can be found amongst Avaya VoIP phones. Avaya VoIP phones give you the capabilities to easily access conference calls. The Avaya VoIP phones are also inexpensive.

A disadvantage of Avaya phones is that they do not have capabilities for video conferences. The number of phone extensions are also limited. It would not affect small businesses, but large businesses need a lot of extensions.

The great thing about Cisco phones is that you can have an almost unlimited amount of phones in your office. It also allows video conferencing. The phones are also well designed in both looks and features.

Cisco’s servers are outdated. They run on Windows 2000. The phones also need to boot and in order to have voicemail you will need more than one server.

It is important to look at the companies and what they offer. It is also important to outline your budget in your investment for phones. You do not want to go over budget, but if you could have upgraded and did not you might regret it. You will also want to look at the current size of your company and what you want to grow to.